Terms of Service

Service

Rabbit Personal provides AI-powered meal coaching, weight logging, and general wellness support through Instagram DMs and related web pages.

Not Medical Advice

Rabbit Personal is not a medical service. Responses are not medical diagnosis, treatment, prescription, or professional nutrition therapy. If you have a medical condition, symptoms, eating disorder concerns, or safety concerns, consult a qualified professional or local emergency service.

Accounts and Instagram

You need an Instagram account to use the DM-based service. Your access may depend on Meta/Instagram platform availability, permissions, and policies.

Plans and Payment

USD reference prices are currently Light at $6.99/month and Standard at $12.99/month. Light includes up to 6 coaching messages per day, and Standard includes up to 15 coaching messages per day. During the first week, Light includes up to 12 messages per day and Standard includes up to 30 messages per day. If you reach the daily limit, you can purchase an additional 10 messages. The final price, taxes, currency, and billing terms are shown on the Stripe Checkout page before payment.

Cancellation

You can request cancellation by sending “cancel” or “unsubscribe” in Instagram DM, or by contacting support. Access generally remains available until the end of the current billing period unless otherwise stated.

Refunds

Refunds are reviewed case by case based on payment status and usage. Contact support if you believe a refund is needed.

Prohibited Uses

• Using Rabbit Personal for medical decisions or emergency support.
• Abusive, unlawful, infringing, deceptive, or disruptive use.
• Attempting to bypass usage limits, billing, security, or platform restrictions.

AI Output

AI estimates and suggestions may be inaccurate. You are responsible for your own food choices, health decisions, and use of the service.

Contact

Questions about these terms can be sent to support@rabbit-personal.com.